Vasanth & Co — Non delivery of Samsung Ac Inverter purchased on 01.05.2017.

anand p b

from Chennai, Tamil Nadu

May 4, 2017

Sir,
On 01.05.2017, I have purchased Samsung AC Inverter from your newly opened Karambakkam branch. Till today 04.05.2017 I have not given the delivery of the goods purchased.
I phoned to your staff Mr Murugan Mobile No.[protected], and the other Land line Nos. but, no one is picking up the phone. It gives me displeasure, so please arrange to deliver the goods as early as possible.
Thanking you and wishing you all the best.
Anand P. B.
04.05.2017

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Vasanth & Co customer support has been notified about the posted complaint.

May 06, 2017

Updated by anand p b Thanks for the email reply. Please refer my Bill No.[protected] dt 01/05/2017
Received the consignment yesterday 5/05/2017 at about 8.00 PM, only after visiting your shop. Normally for goods like TV, Fridge etc door delivery will be made free of cost. But they forcibly collected delivery charge without any receipt, which was not informed to me prior to the purchase.
Another thing they have not placed the concerned AC Remote Control. I immediately contacted the concern salesman, i was replied to collect the Remote today.I also found that the hose covering the copper tube in widely torn condition. For the fault of your shop people, why I should run every time for this single purchase. Next time when I visit your shop I should purchase some other things and not for the goods purchased earlier. Please arrange some official to inspect the goods supplied to us and see whether it is in good condition before being installed. Kindly arrange to provide the Remote Control immediately. I don''t know that how many days they will take for installation.
I request you to take earlier action from your end as quickly as possible.