[Resolved] Vasanth & Co — non working product delivered

Nasuruddin

Sep 30, 2017

Address: Chennai, Tamil Nadu, 600045

Website: www.vasanthandco.com

We had ordered two air conditioner of samsung brand 1 ton. We went direct to tambaram outlet and ordered the same. Though product was delivered on time however among them one was not in working condition and the represenatative of samsung himself confirmed that this was a defect piece.
When contacted vasanth & co for this they said to replace with new one however did not get a good response despite regular calls.

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Nov 13, 2017

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2017

Vasanth & Co Customer Care's response Dear Sir,

We are very sorry for the inconvenience caused. Kindly forward your bill no and contact no., so that we can resolve your concern as early as possible.

Verified Support

Oct 09, 2017

Vasanth & Co Customer Care's response Dear Sir, Hope your concern is resolved and got your product installed too. For any other queries in future please contact our customer call no[protected] or mail us to [protected]@vasanthandco.co