Vasanth & Co — panasonic led not received

Address: 600073

On 17th oct, seeing the ad's, went to tambaram branch near national theatre. We ordered panasonic led tv and paid part payment. The sales person and hdb financial person (Ravi) promised me that product will be delivered by 11am on 18th oct. However the tv not yet reached and tried to call their branch number and customer care number. Received update from customer care that product will reach before evening. Hope it will reach before dawn. Overall i would say that vasanth & co should be called as fake promises, no quality services, as they say for deepvali gifts and discounts, which is wrong as salesperson told me to pay 200 rupees for transport and 1500 rupees fees for hdb. If i am not received product and would like lodge compliant. Please help. Thanks