[Resolved] Vasanth & Co — product not delivered

kani karuthappandi

from Bengaluru, Karnataka

Jan 4, 2019

Address: Chennai, Tamil Nadu, 600119

We have booked a samsung micro oven at 01.01.2019 from solinganallur branch and till now it not delivered and while booking it was promised to delivered on 2nd jan, on 2nd we spoke to your representative on the afternoon and she informed the same will be delivered 2nd evening.
3rd morning onwards tried to connect the representative and could catch on evening and he informed out of stack and it will be delivered on 4th before noon. But it is yet to be delivered.
We request you to kindly let us know the status of the order which we hopefully you will delivery today otherwise we will cancel our order.

Thanks,
Kani k

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Feb 5, 2019

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2019

Vasanth & Co Customer Care's response Dear Sir,

We are very sorry for the inconvenience caused. Please share us with your bill no of purchase, which will be helpful for us to check and update status. Kindly forward the same to "[protected]@vasanthandco.co"

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Comments

RaajK

from Salem, Tamil Nadu

Jan 7, 2019

Blue star water dispensor heater problem, product purchased yesterday from porur branch, no response for phone call both show room and customer care. Worst customer support, trying to reach by phone for more than 12 hrs. I cant even hear a voice atleast.

[email protected]'s reply, Jan 9, 2019

Dear Customer,

This is to notify that we have received your complaint and will be looking into the matter immediately. Kindly share your contact number at [email protected] and our team will connect with you in this regard.

Regards,
Team Blue Star

Arun Surya Arunsurya

from Salem, Tamil Nadu

Jan 14, 2019

Rowedysome over employees... very worst your employe response