Team,
I bought new washing machine(Paid 15, 000) in vasanth and co Kumbakonam branch on Wednesday (21/10/2020).
Day 2:
They told that I will receive the product from Chennai godown office (22/12020) yesterday itself to my Chennai Home address. I have waited whole day no one called me and no delivery person came to my home to deliver the product.
Day 3:
23/10/2020 morning I had a call with customer care and enquired why the product is not delivered on Time. They told that "they are unable to deliver the product due to heavy rainfall and vehicle problem. Definitely I will receive evening itself". So I again I have waited whole day. No one called me and no delivery person came to my home to deliver the product.
Evening 7PM I had a call with customer care and raised the same questions whatever I have asked in the morning. They told that billing process today only completed and I will receive the product 4th Day only (24/10/2020).
Day 4:
Still am not sure whether I will receive the product atleast on day 4.
Terribly disappointed with your service.
Regards,
Guru
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