Vasanth & Co — Product not yet delivered

Address: Arumbakkam

I have booked a samsung fridge model #RR23A23A2E3YDX/HL on 14th nov 2021 in North usman road showroom. Bill.no. [protected]. They said it will be delivered on 15th or 16th. It's been 8 days now, still they haven't deliver the product. Whenever i contact them they used to say "it will delivered today or out of stock". I have tried to contact the Showroom manager but they are not picking the call. I went to the showroom on 17th. Again they said it will be delivered in 2 days. I want to make an escalation about the sales person who sold the product without checking that it is in stock or not. The sales incharge Mr. Khadar whom i have been following up for all these days and he is saying "warehouse is flooded due to rain". the delivery incharge Mr. Ellayappan who keeps saying that he is not getting tempo in chennai to deliver the product.