| Address: Chennai, Tamil Nadu, 600015 | | Website: www.vasanthandco.co |
On 8th, November 2015 Sunday I went to Vasanth & Co West Mambalam branch to buy Premier wet grinder, but they suggested me to buy Butterfly Rhino Plus wet grinder. Actually they promoted the product wrongly with fake good reviews and insisted me to buy the Butterfly Rhino Plus. I bought the Butterfly Rhino Plus and they delivered it to me on 11th November 2015 Wednesday. This Butterfly Rhino plus grinder is utter waste It had lots of problems like leakage of flour, and urad dal (Uruttam paruppu) doesn't get grind and it produced heavy sound while grinding and over heat. And I went to Vasanth & Co West Mamabalam branch with these complaints and I asked them to replace me the Premier wet grinder. With there fake good reviews and suggestions only I bought that wet grinder, so I asked for replacement but they said they wont replace the grinder and they asking me "Why you bought this grinder you would have bought premier. why you are listening to our suggestions, Its your mistake". After prolong conversation they said they take this complaint and forward this to butterfly company and they will do the service for the grinder. At the first usage itself its producing lots of problem, all I need is replacement of the grinder, but they are not doing it and not responding it. Because of this I wasted lots of money by travelling and calling them. More importantly I wasted lots of time in it. Again its not working good, producing same problem after the service. Now they saying we will do service one more time we wont replace the product. All I need is my money back or replacement. This is good lesson for me Hereafter I wont buy any product in Vasanth & Co and more importantly I won't listen to there wrong fake suggestions and promotions. Was this information helpful? | 
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