[Resolved] Vasanth & Co — Receipt is not given for the payment I have made and Product also not delivered

Jaya.kumar

from Saint Thomas Mount, Tamil Nadu

Feb 8, 2021

Address: Old No.12, New, No.40, Rajaji Rd, Tambaram West, Chennai, Tamil Nadu 600045 & Contact Number # 089398 18499

I have purchased a washing machine in Vasanth & Co (Old No.12, New, No.40, Rajaji Rd, Tambaram West, Chennai, Tamil Nadu 600045 & Contact Number #[protected] and made a payment for Rs.13, 000.00 on Last Saturday (02/06/2021). However, they didn't provide me the receipt copy and said they have not received any payment confirmation email. I was waiting until the shop closing time. But, i didn't get the receipt. There after i am following up with them for the for the pas t two days to the showroom and customer care. But they are not responding to me. Kindly help me to get my amount, even if i am not getting the product. Please help me on this.

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Aug 12, 2021

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2021

Vasanth & Co Customer Care's response Greetings!

We seemed to have failed to meet your expectations. We are sorry that you are disappointed. We would like to hear about your concern in detail. Please share your Contact details to +[protected], we will connect with you shortly. Thank you.

Verified Support

Mar 15, 2021

Vasanth & Co Customer Care's response Hello Mr.Jayakumar I hope you had have received the Product kindly regret the inconvenience.