[Resolved]  Vasanth & Co — refrigerator - inv no [protected] date:05/05/2019

Address: VASANTH & CO, No.37/1, North Usman Rd., T NAGAR, CHENNAI 600017, TAMILNADU, 600034

Dear sir,
I placed an order for a refrigerator samsung make and paid the amount as per invoice above at vasanth and co, t nagar north usman rd. Chennai on 5th may 2019 around 730pm. Mr jayseelan was the salesman who co ordinated and committed delivery by 8th may afternoon. As the delivery did not come i contacted him and he said it will come only the next day as on wednesday the
Delivery would be too late due unavoidable circumstances. I accepted. The next day also the delivery did not come. I contacted the manager who said the delivery would be effected definitely by night on thursday. Your sales men and managers are making false commitments for sell your goods at the cost of the customer. I have been waiting at home forgoing my work to take delivery. Your irresponsible officers have not bothered to check about the availability of item logistics etc and have made false commitment putting me to immense trouble. On further contacting they say it will be delivered today. I do not believe them. Please therefore ask vasanth & co to cancel this order and immediately credit the amount back to the bank. I am fed up with their lies and false commitments
Please repeat please reply immediately. If delivered today they must compensate me for the my loss