Vasanth & Co — Refund not received for the returned product since more than 1 month

Sakthivel_M

May 30, 2021

Address: Vasanth & co Byepass road, Madurai

We have purchased Aquagaurd water purifier from Vasanth & Co, Byepass road, Madurai branch on[protected]. The purchased product is not working properly after installation in my house & after doing multiple testing, but couldn't able to resolve the issue. Hence, Vasanth & Co, Byepass road, Madurai branch agreed to return the product & agreed to refund the amount Rs.17, 200. Based on this, We have returned the product to Vasanth & Co, Byepass road, Madurai branch on 19th April 2021. They told it will get refund to my account within 15 days. But, now more than 1 month went, still i didn't get the amount refund. Not getting expected response or follow ups. I have attached my soft copy of my bill. Request to refund my amount Rs.17, 200 ASAP

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Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2021

Vasanth & Co Customer Care's response Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.

Jun 18, 2021

Updated by Sakthivel_M Still now no one contact for the issue. Is any progress on this?