| Address: Sekkalai Road Branch, Karaikudi, Tamilnadu. |
Good Morning sir.
I purchased a New fridge Samsung FF TR28T31429U/HL through Invoice number [protected] for Rs.27000/- on 10th of Dec 2022, Purchased at Karaikudi Vasanth co, sekkalai road branch. Tamilnadu. ( Branch Manager name is Mr.Prabhu his mobile number is[protected] And asked them to delivery at Chennai they agreed to deliver and delivered it.
Based on that it has been delivered with Door in DAMAGED Condition. Demo also completed and inside saw all the operations after that we have seen the damage in outside door and escalated to the near by Vasanth co at chennai and where we purchsed Karaikudi branch Manager Mr.Prabhu by sending damaged condition photos to him before 10 days . He also agreed for replacement either through Samsung or from Vasanth &CO with new door replacement.
After 10 days nothing is happening. We were bought and not able to use the Fridge for past 20 days. Which is very unfortunate. Because I bought this and gave it as GIFT. Still there is no proper answer for the replacement date from Karaikudi branch.
Such a very big and good reputed organization of Vasanth & CO it is happening is a surprise for me. Also pls note that my relatives and including me are the regular customer of Vasanth.
Pls help me to complete this replacement immediately. Thanks in advance. Contact number given in bills is[protected]
Regards
s.nagappan
[protected]
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