[Resolved]  Vasanth & Co — selling duplicate products

Jan 18, 2019

Vasanth & Co Customer Care's response Dear Sir, We are very sorry for the bad experience you had with Philips. We at Vasanth and Co never leaves our customers just like that. Since Its our responsibility to provide clarity to your concern above, we would like to inform you that Vasanth and never cancelled the dealership of Philips, but Philips company they themselves have shutdown their operations through out India. Simply stopping the purchase from Vasanth and co alone cannot help any Philips customers since this is common with all dealers across India. Still, as we told above, we never leave our customer just like as the way manufacturer did. Kindly share us with scan copy of all relevant documents like 1.Purchase bill copy, 2.Product warranty copy (Both the sides filled and sealed). 3.If any document provide by Philips during their service visit, 4. Complaint call no registered (if any), to our official mail ID "[protected]@vasanthandco.co". referring this message. We are here to assist our customers all times.