[Resolved]  Vasanth & Co — tata sky dth

Address: Virudhunagar, Tamil Nadu, 626123

I bought a tatasky dth from vasanth and co sivakasi branch on 21/03/2018. My dish stopped working from 09/05/2018. I registered a complaint with the branch i bought the product from as well as i filed a service complaint with tatasky customer care also. There is no response from both. I enquired vasanth and co sivakasi branch about the complaint i registered with. They said that it is not our responsibility or concern, we cannot do anything with that, you have to ask the tatasky customer care only, they gave a contact number of some other person and asked me contact the person. When i contacted the person he gave another contact number. The process went on. Till now my dish is not working. What i have to do with this now? Any solution? If a dealer cannot provide service for a product then why should they sell that product?
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Jul 19, 2018
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
Vasanth & Co Customer Care's response
Dear Sir, We are very sorry for the inconvenience caused. Hope your complaint would have solved by this time. If not solved yet, please share us your purchase bill no and your contact no for immediate solution.
 
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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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