[Resolved]  Vasanth & Co — till now not received

Address: 602025

Dear vasanth co and whirlpool heads,
This month 07th july sunday night 7pm i booked whrilpool fridge in vasanth & co showroom thiruvallur district then received product same day night 9pm delivery boy advice me don't use this machine tommorow morning on i asked reason he told me gas overloaded new prodcut that reason only i accept the reason the on the machine monday morning 9.15am fisrt 10min working normal condtion then noice started look like mix grinder sound the i informed to show room person venkat - [protected] informed me sent the service perosn i switch off the machine tuesday 1pm service person naresh - [protected] check the machine faulty we replace the machine with in 2 or 3 days i also accepted. Then i called thursday they telling it will take one week time i very iritated becaue i have 2 kids one 5 months baby you kinow purpose fridge please with out fridge how to maintian milk and regular products then i sent the social media some on called me he promised within sunday or monday itself replacement done. Then i agreed yesterday whirlpool service care person rakshetha - [protected] and thirumurugan also informed today tuesday morning 12pm i received the fridge but i followup again no body responce properly please resolve my issue or please refund my momey i go to next product
Thanks and regards
Dilliraj. M
[protected]
[protected]
I booked product name - mathivanan
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Jul 17, 2019
Updated by dillirajdousik
Dear Vasanth co and Whirlpool heads,
I discuss with Vasath & CO Head off saidapet call center toll free person sindhu, Mono chithra they are also not giviung proper response mano chithra attiude.. finally i really upset please need resolution or My money i ned today fridge in my home or money i go to other shop i brought new fridge..
Thanks and Regards
Dilliraj.M
[protected]
[protected]
I booked product name - Mathivanan
Jul 17, 2019
Updated by dillirajdousik
please update status no response

Verified Support
Jul 19, 2019
Vasanth & Co Customer Care's response
Dear Sir, Kindly forward your concern along with your purchase bill no to Vasanth and Co official mail ID "[protected]@vasanthandco.co"
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasanth & Co
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    875
    Pending
    0
    Resolved
    389
    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    View all Vasanth & Co contact information