Vasanth & Co — Too much delay in taking back old refrigerator

Hi
I (Gopinath) purchased a Haier Refrigerator for Rs.36300 from your Porur branch through bill number [protected], during the discussion they said they will take back the old refrigerator for Rs. 800 but they failed to deduct the amount in the bill. When I informed them- they said they will take it back separately. I got my new fridge delivered on Sunday and today Tuesday - still they have not taken back the refrigerator.

I have made atleast 20 calls still no response. I am really unsatisfied with your service.

Hope you will take back the old fridge before I take it up in the social media.
Thanks
Was this information helpful?
No (0)
Yes (0)
Vasanth & Co customer support has been notified about the posted complaint.
 
2 Comments

Comments

Greetings !
We regret the inconvenience caused, Kindly share your invoice number and contact details to +[protected]. We will check with the concerned teams and get back to you.
Greetings!

We seemed to have failed to meet your expectations. We are sorry that you are disappointed. We would like to hear about your concern in detail. Please share your Contact details and Invoice number to +[protected], we will connect with you shortly.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vasanth & Co
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    45%
    Complaints
    875
    Pending
    0
    Resolved
    389
    Vasanth & Co Phone
    +91 44 4244 4440
    +91 44 4244 4444
    Vasanth & Co Address
    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
    View all Vasanth & Co contact information