[Resolved] Vasanth & Co — tv

Sathik Ali H

from Chennai, Tamil Nadu

Jan 8, 2018

Address: 600068

Dear team.,

I have bought the new brand led tv from vasanth & co on 04/08/2017. From the day one, i'm getting repeated problems on display. First i made a complaint on november regarding the display issue. The engineer has came and replaced the panel which i has not suggested for that. After replacing also again on next month i have received the same complaint and registered the complaint in customer care.

Again your executive has came and replaced the panel.in this 5 months i have got several complaints then how i can use this for long?

Is it your product will work for an month?

Now my product is under warranty if it out of warranty what i should do?

I have made several complaints related to this and i asked for the replacement but no one bother to hear my voice.

I need a full replacement of television or else i have to move to consumer forum

Waiting for your valuable reply..

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Feb 21, 2018

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Vasanth & Co Customer Care's response Dear Sir, We can understand your concern very well. Pls forward us all your complaint nos registered with Samsung against your TV., so that we can check the same with them and do the needful. Requesting you to forward the same to the mail ID [protected]@vasanthandco.co.