Vasanth & Co — Tv service in warranty period - no response

Address: 628001

I bought Philips 22" LED TV (model PFL 3758) on 7-8-2016 from Vasanth &Co Tuticorin branch, vide Bill No. [protected]. 3 weeks back TV volume started automatically reducing to 0 in 5 minutes after switching on. Immediately complaint was registered through toll free No. as advised. As there was no response, Tuticorin Vasanth & co was contacted repeatedly over phone, Nothing happened. On 25-5-17, I informed the customer care Chennai head office. They promised that the problem will be rectified in 48 hrs. Nothing happened till now[protected].15 p.m., ) - Kamala shanmugam.