Vasanth & Co — Vasanth & co porur branch not delivering ac, fridge,washing mc

Address: Chennai, Tamil Nadu, 600106

I have paid entire amount to by whirlpool ac, whirlpool washing machine and whirlpool fridge on 7th may in nandan bakkam trade centre. The person who booked is a lady by name anita. She along with another sales person promised to deliver the products on 8th and complete installation on 9th. May

They ensured collecting the entire amount from me and gave her number and her porur managers number by name mani [protected] so that we can follow up with them to ensure we get the product on time

After that the lady's number is not reachable. [protected]

I then contacted mani who informed he is not responsible and can forward the details to porur branch. Ie after sales the lady anita and the person mani just washed away their hands telling he is not responsible for sales but i am not sure why he picks up phone and then keeps telling he forwards my complaint to porur branch

I called their helpline and they again informed they asked me to contact different team and washed his responsibility

I called their porur branch and they informed they will revert back in 30 mins and no response

Later after a day we called again porur branch and they gave an unknown person but he mentioned he will revert back. Till today he has not responded
Till today no one took any action and no one has responded to my complaint

My details are
Receipt number *17050100
Date of purchase 7 may
Items
1 no 2 ton whirlpool ac
1 no whirlpool washing machine
1 ni whirlpool fridge
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1 Comment

Comments

My receipt number is [protected] i did not have the receipt number and hence could not record
Date of purchasec7 may
Tried to call different team members but now frustrated as no one takes ownership and deliver
Do not buy from vasant and co. The workers responsibility to get their salary. They do not work
[email protected]'s [Complaint's author] reply, May 12, 2017
Do not buy from vasanth and co. They have send me a washing machine which is a scrap. The whirlpool installation person and nformed he cannot fix the washing machine informing it is a scrap. Vasanth and co Porur branch delivers used washing pool. Buying from is a problem and post sales is a big problem.

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