Vasanth & Co — Videocon led tv damaged

Address: Chennai, Tamil Nadu, 600088

I have purchased videocon led tv at vasanth & co on 22nd oct 2016 at chennai trade center. it was delivered to home at 10.30p. m on 28.10.2016. videocon service person came to home yesterday and informed me that the tv is damaged, the same informed to vasanth & co manager mr. prasanna, so i kindly request you to replace the new piece and resolve the issue. look forward your confirmation mail in this regard.

Vasanth & co bill no : [protected]
My name : ezhil velan
Contact number : [protected]

Videocon service person : mohite
Cell no : [protected]
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Vasanth & Co customer support has been notified about the posted complaint.
 
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Dear Ezhil Velan,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Dear Ezhil Velan,

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Online Team
Dear Sir / Madam,
I have bought Videocon LED TV from Vasanth & Co, T.nagar, North Usman Road on Friday[protected]. During Buying the product, Sales manager Agreed to delivered the product by next day itself(Saturday[protected], but still now I didn’t receive the item, even so many phone calls & message, there is no proper response from Dealer. Even Dealer sales manager not respecting the customer and no response from Dealer manager,
This leads to complaint against the sales manager of Vasanth & Co, T.nagar for not delivering the product on time as per agreement.

I am not satisfied and Vasanth & Co is cheating the customer for not delivering the product on time as per agreement.
Refer attached bill for your ready reference.

I request vasanth & co to take immediate action and escalate this issue on high priority

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    Vasanth & Co, 14 Railway Border, 1st Street, Kaveri Nagar, Saidapet, Chennai, Tamil Nadu, India - 600015
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