Vasanth & Co — Videocon refrigerator replacement

Address: Salem, Tamil Nadu, 636115

Website: Vasanth & Co

I have bought the refrigerator on Diwali, and while buying they have shown me a sample piece and it was little damaged. I have confirmed with the seller (3 times) whether a new piece of this model is available and they also said we'll parcel you a new piece only and this sample piece is just for customer reference.
But when opened the parcel at home after delivery, the same sample piece was delivered to me and I was totally disappointed with their service.

I have called them back and they said calmly we'll replace the refrigerator without taking any seriousness on their mistake. I also accepted to replace it.

But now it has almost 12 days over, daily I use to call them they will reply the same answer..sir, the item will be delivered today...but till now they haven't proved their words.

To be frank, I have called them more than 50 times but still they haven't replaced the item...very very disappointed with Vasanth & co service...I never buy anything from this worst service anymore...

If there is no new piece available, they could have informed me at the time of buying itself..i would have looked for some other refrigerators. But they have lied and sent the damaged sample item...fraud vasanth & Co..

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