[Resolved] Vasanth & Co — Voltas Freezer 320 Ltr. DD - No getting Freeze

Suju Kumar

from Suchindram, Tamil Nadu

Apr 23, 2016

Address: 629161

We have purchased a freezer 320 Ltr vide bill No. [protected] from Vasanth @ Co Nagercoil Branch SL. No. 0003442 worth Rs 22500.00 dated 15/03/2016. The freezer was purchased for running a small scale unit to store Rice Batter mix. But I am unable to maintain the temperature and this has made us to loose around 10, 000 Rs per day. When we approach the service point and Vasanth and Co. Sales Unit we are not getting a complete solution for the maintenance or replace of the Unit. You may give an instruction to sort out my issue and otherwise we may go for further legal action.

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Aug 9, 2021

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

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Comments

Voltas Customer Care

from Gurgaon, Haryana

Apr 25, 2016

Dear Customer (Suju Kumar)

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care

from Gurgaon, Haryana

May 31, 2016

Dear Suju Kumar,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team