[Resolved] Vasanth & Co — Washing machine wrongly delivered

Jaya1978

from Chennai, Tamil Nadu

Jun 11, 2022

Address: Redhills

Website: jlaxmi.m@gmail.com

I have purchased a godrej washing machine from vasanth and co redhills.Now i have received the wrong product from them . machine which I have received is not the one I paid for. But the employers were not refusing to change the product and asking for extra money if they want to change. They have really cheated me andI was very much depressed because of their attitude. Customer satisfaction should be their first priority. But they have cheated us a lot . Really I need a justice

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Jul 21, 2022

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2022

Vasanth & Co Customer Care's response Dear Customer,

Kindly forward your concerns to the mail id: [protected]@vasanthandco.co with purchase details and contact number. Our customer support team will provide the needful assistance.

Thanks & Regards
Customer care,
Vasanth & Co, Chennai.

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Comments

Godrej Appliances Customer Care

from Pune, Maharashtra

Jun 12, 2022

Dear Customer,

I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by texting ëHií to [protected] on WhatsApp or calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Alex