[Resolved] Vasanth & Co — whirlpool fridge not working

dillirajdousik

from Chennai, Tamil Nadu

Jul 10, 2019

Address: No 158 Ramakrishna nagar putlur, 602024

Dear Sir/ Madam,
[protected] sunday night 7pm i booked whirlpool fridge vasanth & CO thiruvallur shop and i received fridge on same day 9pm night.
MOnday morning we switch on the fridge unnoice sound appear and inside light blinking not working properly i informed more then a times showroom nobody not response please take my complaint priority replace the fridge same model and other model i need emergency please help worst service no proper response i coordinate with showroom person Venkat giving false commitment i need resolution

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Jul 10, 2019

Complaint marked as Resolved

Please call me 7904626664

Vasanth & Co customer support has been notified about the posted complaint.

Jul 10, 2019

Updated by dillirajdousik i complaints open only how make resolved

Jul 10, 2019

Updated by dillirajdousik i need resolution or please get back the fridge to showroom i dont want i got other shop

Jul 10, 2019

Updated by dillirajdousik call me [protected]

Verified Support

Jul 11, 2019

Vasanth & Co Customer Care's response Dear Sir, Kindly forward your complaints to Vasanth and Co's official mail ID "[protected]@vasanthandco.co"

Jul 17, 2019

Updated by dillirajdousik Dear Vasanth co and Whirlpool heads,
This month 07th July Sunday night 7pm I booked whrilpool fridge in vasanth & co showroom thiruvallur district then received product same day night 9pm delivery boy advice me don't use this machine tommorow morning on I asked reason he told me gas overloaded new prodcut that reason only I accept the reason the on the machine Monday morning 9.15am fisrt 10min working normal condtion then noice started look like mix grinder sound the I informed to show room person Venkat - [protected] informed me sent the service perosn i switch off the machine tuesday 1pm service person Naresh - [protected] check the machine faulty we replace the machine with in 2 or 3 days i also accepted. then i called thursday they telling it will take one week time i very iritated becaue i have 2 kids one 5 months baby you kinow purpose fridge please with out fridge how to maintian milk and regular products then i sent the social media some on called me he promised within sunday or monday itself replacement done. then i agreed yesterday whirlpool service care person Rakshetha - [protected] me she informed today Tuesday morning 12pm i received the fridge but i followup again no body responce properly please resolve my issue or please refund my momey i go to next product
Thanks and Regards
Dilliraj.M
[protected]
[protected]
I booked product name - Mathivanan

Jul 17, 2019

Updated by dillirajdousik Please replace my fridge as per your committed or please refund my money