Vasanth & Co — Worst behaviour of staff by speaking harsh words

I enquired about washing machine details to vasanth and co tirupur branch.. Due to covid situation i enquired about the details through phone, but the person who explained about it was very rude and said he will not say details in phone and said, ’’ner la varama sola mudiadhu idhelam velaikagadhu ‘’.. Is this the way to talk to a customer??? When i asked similar question to other electronic shop in tirupur they explained everything in video call.. I didn’t expect that much but atleast can’t they talk with courtesy?? Tirupur vasanth and co is not the right place to buy electronics because of staff behaviour