[Resolved]  Vasanth & Co — worst commitment in delivery for my purchased product

Address: Kanchipuram, Tamil Nadu

Dear sir,

Sales invoice no:[protected], 14805, 14806, 14803 bill amount 1.5 lakh bill dt 02.07.2019

We have purchased home appliance product (Leg 2tr, leg 1.5 tr, mixer grinder, mixi and refrigerator) on 02.07.2019 around 2pm.
So for not deliverer the product in my house at kazhipattur.
During billing time they commit the delivery on 03 rd july. And the same in payment time they mentioned 3rd july & by the worst case they will delivery on 4th july and same day they will organize the installation for ac. Today 5th july. But not deliver our products. Yesterday on wards, i called branch and customer care but there is no use. They given false commitment always.
Here problem of 1.5 tr ac. There is no stock. During my visit in your sholinganallur shop, i asked to your representative in the available models and finally choose this model (Ref bill) based on your representative explanation and availability.
Pls resolve issue today...

I am not expect this kind of worst service from vasnth &co
Thanks
Regards
Gangaivendan
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Aug 9, 2019
Complaint marked as Resolved 
Vasanth & Co customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2019
Vasanth & Co Customer Care's response
Dear Sir,

Requesting you to forward your concern to Vasanth and Co's official mail ID "[protected]@vasanthandco.co" with complete information.
 
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