We bought a lg fridge on 31st dec 2019 at vasanth & co chennai - tambaram & delivered on 1st jan 2020 and very next day installation team came by the time identified its a manufacturing defected (One side of the painting is looks like repainted). But the technician said wait for 4 hours problem will be automatically resolved which is a false information.
From 2nd jan onwards we continually chasing for replacement, since no responce was their we visited the showroom on 6th jan and reported to manager then after long arguments agreed to deliver the replacement before 8th jan 2020.
8th jan onwards keep chasing for the replacement delivery but getting a schedule like before 1pm then 6pm then before end of the day then again next day & still continuing... Every call different reasons and latest is they don't have a vehicle to deliver and all 13 vehicles gone for fc (At one shot) then i offered i will send a van at my own cost but not agreed.
Without any solution its continuing...
Vasanth & co - doesn't care about customer service & doesn't deliver the quality which is their key words on marketing...
Sales invoice # [protected] / 31 dec 2019 Was this information helpful? | 
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