VCITI — Refund not issue

Address: HSR Layout, Bangalore

Website: vciti.in

My association with VCITI Hogwarts Villas has sadly evolved into a disheartening narrative o[censored]nprofessionalism, leaving me stranded in a labyrinth of disappointment and frustration.

Initiating my journey with VCITI Hogwarts Villas, I eagerly secured a spot in the project by promptly transferring 1 lakh via UPI as a booking amount on September 2nd, 2023. However, unforeseen financial complications prompted me to send a cancellation email on the same day, a decision reiterated during a face-to-face meeting with the project coordinators, Mr. Soham and Mr. Sujeet, on September 3rd.

A flicker of optimism emerged during a meeting at the VCITI HSR Office on September 12th, where Mr. Soham assured me of a refund within 30-45 days. This assurance temporarily mollified my concerns and bolstered my confidence in the professionalism of VCITI Hogwarts Villas.

Regrettably, the weeks that followed have been plagued by unfulfilled promises and a disheartening lack of professionalism. My persistent attempts to seek resolution through calls and WhatsApp messages from September 30th onwards have met with a dwindling responsiveness, eventually plunging into complete silence. As a working professional, the mental toll of having to incessantly chase a resolution to this matter has been both taxing and unjustifiable.

This breakdown in communication and the apparent reluctance to honor the promised refund within the agreed-upon timeframe raises grave concerns about the ethical standards and integrity of VCITI Hogwarts Villas. The growing suspicion o[censored]nprofessionalism and potential deception has cast a shadow on what was initially a hopeful venture.

This review serves as a plea for urgent intervention and a reminder to the management of VCITI Hogwarts Villas. I implore you to address this matter promptly, fulfill the promised refund, and rectify the apparent lapse in professionalism to restore faith in what has thus far been a deeply disappointing experience.