Vivo Mobile India — Software update green line issue

shyammajhi95

from Mumbai, Maharashtra

Aug 28, 2023

Address: Goregaon ram mandir

I have x50 after update or software I got green line on screen visited to vivo store they are sking for 10k bcoz of my back glass is broken but when I searched in YouTube many peoples are getting this green line issue after update then it's software fault not from the back glass many companies changing screen if back glass is broken like mi or OnePlus but vivo have excuse to take this action bcoz of they will how can get profit if they change in free of cost they want only money not valueble coustomers

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Vivo Mobile India Customer Care

from Mumbai, Maharashtra

Aug 28, 2023

Verified Support

Hi! It is a matter of grave concern for us that your experience has not been satisfactory. Please share your complete concern with your contact details on our official mail id that is [protected]@vivo.com our team will be happy to help you. Thanks!