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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

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\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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Cheated international roaming fee

Wrong bill generation

Bill issue - fake data charges

Vodafone India reviews & complaints page 203

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On saturday 10aug18, i placed online order for prepaid sim and paid money. I received a confirmation that the sim will be delivered on sunday, 11 august. I was tracking the shipment online and was surprised to see that the sim is delivered and activated on 11aug19.in reality i didn't receive the sim nor did anyone called to set an appointment. Suddenly received a sms saying the ecomex couldn't reach me and i need to call them back. I did...

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Address: Thane, Maharashtra, 400610

I didn't receive any email regarding the ending period of my number's safe custody time period. I need to activate my number in any case as i'm not currently in mumbai. It is been six months and would like to know the steps to be taken to activate the number. Emails have not been replied within 24 hours as promised by the reply been provided. Would like to know my phone's email address also....

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Address: J 103 Ashoka Mews Kondwa pune, Pune, Maharashtra, 411048

Website: vodafone.com

I have been constantly following up with Vodafone customer care and retailer store on multiple occasions with regards to the network issue in my locality. Due to the ongoing network issue for the past 3 months, I am unable to access the internet in any fashion preventing my business, calls on WhatsApp or meetings.I contacted Vodafone and their general reply is Sir, someone will check and get back to you shortly.No one ever checked the issues...

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I had done recharge on 08, august 2019
Through vodafone app it showed transaction failed whereas the amount of rs.149/- got deducted from my bank account. Received sms from vodafone ad below

Hello! We are unable to complete the transaction with id qsbi[protected] & have initiated the refund. Amount will reflect in your account within 3-5 working days.

But today is 12, august 2019 and after 3-5 days still...

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Address: Shop No.2, Rock View CHS., Sector 3, Shree Nagar, Wagle Estate, Thane, Maharashtra, 400604

Dear Sir/ Ma'am,

Request you to kindly disconnect my Vodafone IDea connection [protected] as I am not using this vodafone connection for long time. I request you to diconnect this at the earliest. If required any input, please contact me on my Vodafone connection [protected].

Thanks & regards
Raji...

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Address: Ranchi, Jharkhand

I had ported into vodafone from bsnl and had been using its services for more than three years. However, my aforementioned vodafone sim got deactivated since around february 2019 due to unavoidable circumstances. When i requested for reactivation of the aforementioned sim at the vodafone office in ranchi (Jharkhand), i was informed that my request cannot be duly processed as 90 days from the date of deactivation of the aforementioned sim...

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Address: Tiruvannamalai, Tamil Nadu, 632401

Hi, i have try to send "port 9xxxxxx".. Message not sending. Getting failed.. But while try to send other same message.. Its allowing to send. I don't know why this network not allowing customer to portability.. I have called customer care.. They ask me update message service number as [protected]. But no use for me. Still its not working. Reason for changing network is poor 3g/4g in ranipet, tamilnadu.. Ranipet is big town. I have compliant...

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Address: Dharwad, Karnataka, 580023

Vodafone this is the second time in the same month you have been activating vas automatically without asking for my permission. First time it had happened was on around 29 to 31st july and again it happened on 11-august-2019 an vas got activated automatically without my permission. Totally i have lost ₹149. I am attaching the screenshots of the activated services look into them and refund me the amount....

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Address: Mumbai City, Maharashtra, 400070

Good day,

This is with regards to my vodafone number [protected] which i was using on international roaming to receive bank sms and had activated roaming on a monthly deduction of inr 99/-. Before leaving india last november i had recharge my number and was holding a balance of over inr 1200/- and during this period made no calls or messages. However, after 8 months on july 7 when i returned to india my balance showed negative...

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Address: purnea, bihar, Purnia, Bihar, 854301

Hii,
I've been getting lots of miss calls and blank calls from mobile no. [protected] for over a month, my friend even gave a call to this no. And asked not to do this again, still i'm getting lots of miss calls and blank calls from this no. Which is very irritating and harassing me mentally.
And he is also saying i like you please do something i don't no who is he
Please look into this matter as early as possible.br...

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Address: Chennai, Tamil Nadu, 600082

In my vodafone sim there have been series of debits made without my concern. When contacted the customer care, they are stating it to be vas charges. I did not use any such vas service. When i said the same, they reverted back the charges and upon my request they blocked such services on my number. But even after that, this is happening again and again. When i raised the issue even after refund to know what service that i am being charged...

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Hi.
My current bill is rs.282 in which rs.40 of call charges are imposed which was not made by me. It is wrongly added in my bill plus taxex are also high because of this.. It's a fraud company.
I called them many times to rectify my bill but they ignored me and told not to do the same. They misbehave me when i told them that i won't pay the bill....

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Address: Bangalore, Karnataka, 560069

Hello, recently on august 9th, 2019 i received an sms that one of the value pack named "re 1 store pack" is activated and deducted 99 inr from my mobile balance leaving the balance of 89 rupees in my account (Screen shot attached). Soon after noticing the sms i reached out customer support reporting that i did not activate any service from vodafone. Customer care rep says you have clicked on some ad so the service has been activated. I'm...

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Address: Mumbai City, Maharashtra

I have recharged my vodafone mobile number for rs.199 on 4th august 2019 with unlimited calls and data restricted to 1.5 gb per day. As per the plan claims i can use 1.5 gb of data everyday. But since the day i recharged, i am not able to use data more than even 50 mb. The speed is very pathetic. I called thrice for the same issue and spoke with customer care executives. They said you will get a call within 1 week and your issue will be resolved....

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Address: 122011

Facing severe connection issues. Not being able to talk to any contacts properly. Lodged complain at all forums of vodafone from consumer executives to twitter. Problem not solved for 3 months. Tried to message on 1900 to port number. They have blocked that service as well. Feeling harassment from the company now....

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Address: SK Heritage FL no 7 Dhanori Road Vishrantwadi, 411015

I am currently in germany and carrying my prepaid sim, monthly international roaming rental 99 deducting each month it is fine. But since from past 2months my balance got deducted unknowingly. Not sure for what reason i tried to lodge a complaint but they said you clicked on link for the reason balance got deducted. Now again from past 2days it is reducing my balance...

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Address: QR No- C/133, SECTOR-07, ROURKELA, SUNDARGARH, ODISHA, 769003

Dear MD sir,

I am gyanjit customer of Vodafone. I am suffering from your worst service from customer care. From this number ([protected]) every day I am getting call and so many time I cut this call asli again and again call come from this number. At last I received and I heared what he told. About some contest play he was telling so I played by giving answer but 16 times he was asking questions and I given answer of it....

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Address: N 134 Pallavpuram II Meerut, Meerut, Uttar Pradesh, 250110

From last one month my mobile is not working for the reason "mobile net work not available". so many times i complaint on Vodafone customer care center, they simply lodge my complaint and resolve in their books but my mobile is not working.
after a gap of about 20 days when i again complaint ask the reason and after a long hot talks hey told the your no is deactivate for the reason of your paper not submitted, i visited the store and...

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Address: shop no.4 om aakansha building,rambaug lane no.04.kalyan west.thane 421301, Thane, Maharashtra, 421301

To Vodafone
corporate care

sub - regarding not received rejected po no.000008 dt.08.07.2019 [protected]

this is to inform that our bank has payment of Vodafone bill july 2019 of po no.0000008 rs .176.00 dt.08.07.2019 at Vodafone gallery at kalyan west .msg from Vodafone dt.11.07.2019 po no.000008 payment is rejected was due to date is invalid.we have online bill payment of rs .176.00 dt.12.07.2019 .we...

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Address: Gurgaon, Haryana, 122001

Hi sir,

My sister every night getting a call from one vodafone user and he starts using abusive language, i can go to the police but usually in that case girl name impact, wants you to take necessary action.
I believe you understand girls name issue and trust it will get it to solve

Vodafone number from was getting the calls:-[protected]
Thanks for your support in advance....

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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...