Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Sep 1, 2024
Complaints 27116
Resolved
9562
Unresolved
17554
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Vodafone India reviews & complaints page 206

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mrityu.yadav
from Noida, Uttar Pradesh
Jul 26, 2019
Resolved
Report
Copy
Resolved

postpaid to prepaid conversion

Address: Pune, Maharashtra, 411057

I don't want to continue my postpaid plan, so i have requested to convert my no. On prepaid plan. I have requested this on 16th july 2019 and visited the vodafone mini store and clear the payment. The store give me the sim and charge 148 rs as first recharge.
But till today my no didn't get converted, i have raised the issue to customer care as well the vodafone store but no help from anyone.

Number to convert: [protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manisho7
from Mumbai, Maharashtra
Jul 26, 2019
Report
Copy

no facility of reversing/adjusting recharge

I had accidentally done a recharge of rs.399/- on 16/06/2019 after that i have done the second recharge of rs.458/- on 24/07/2019 accidentally which i was supposed to do on other number, due to this second recharge my first recharge benefits got lapsed which is weird.
They should had either reverted back the credit or should had considered the new re-charge after expiry of current one....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address: Thane, Maharashtra, 401107

1. 3rd july, vodadone store in mira road, i told them i am travelling russia and dont want international data.

2. The agent gave me an sms plan of 149 to receive otp etc in russia.

3. Vodafone advised me to sms act irdata to 199 if i want to start use of international data in russia.

4. I never sent any sms to 199 or never asked to start international data anywhere.

5. Now they want...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shahbaz Haider
from Lucknow, Uttar Pradesh
Jul 26, 2019
Report
Copy

complaint regarding 9210947258

Address: A-57,ASAD MANZIL,JAMIA NAGAR OKHALA VIHAR,NEW DELHI-110025, New Delhi, Delhi, 110025

Hi,
My name is shahbaz haider. I have a postpaid connection for more than 5 years and i pay my bills on time. Every month i am paying close to rs350 to 360 hence i made a plan to move to prepaid as i have 2 more no. On 14th july i visited your kalkaji vodaphone store and paid 165 for mtd bill and paid rs495 for prepaid 90 days top up charge and they inform within 48 hours my prepaid sim will be active. Next day i got a call from vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
soni boora
from Noida, Uttar Pradesh
Jul 26, 2019
Report
Copy

unable to send sms for porting 1900

Address: Bhiwani, Haryana, 127021

I am unable to send port sms to 1900. I am already tired of calling customer care services and listening to useless solutions (Or no solution at all).
Your network is really bad in my area and i hardly get any calls during the day/night as my number stays not-reachable / out of coverage area!
If you can't serve right, at least let me opt another service provider.

Fyi - i have enough balance to send text messages...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshitha royal
from Mumbai, Maharashtra
Jul 25, 2019
Report
Copy

want my churn number back

Hi sir/madam
I'm harshitha from tumkur karnataka. I'm using [protected] number but suddenly my number got registration failed i enquired in store they told it has been churn but i can't get it back please this number is contact with my old friends and family members and my banking emails purpose please get my number back i. E, [protected]. I hope you resolve soon and get my number back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gokul R Menon
from Chennai, Tamil Nadu
Jul 25, 2019
Report
Copy

claim# 1991093046

Address: 642001

I have submitted a vodafone mobile insurance claim on 30/04/2019. After so much struggle my claim was approved and they picked up my phone on 29/06/2019 and still i havent got my mobile back. Shortformat is the insurance provider and the agent work on there company doesnt know anything about the process and issue. Decided to port my sim to a better service provider. Need mt mobile phone back even if it is not repaired. Also the excess amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rajawatshiv
from Delhi, Delhi
Jul 25, 2019
Report
Copy

network issue -8816971971

Address: sec 4, Rewari, Haryana, 123401

I am a new user of yours and lived in sec-4 Rewari Haryana, one of the best high profile area, i am facing network problem issue from the day1 and internet speed almost 2G or less, please check my consumption 2GB out of 50 GB so look in to the matter otherwise change teh network .
MY MOB NO -[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Umamageswari Ayyavu
from Chennai, Tamil Nadu
Jul 25, 2019
Report
Copy

I want a incoming and outgoing details of last 2 months

Address: valantharavai, ramnad, 623536
Website: vodafone

Hello,
I am a Vodafone Prepaid Customer. I want a June and July Vodafone Statement is a My personal Usage.Please provide the Incoming and outgoing Details. My Vodafone Prepaid number: [protected]. this Statement is Pesonal Use. My mail Id : [protected]@gmail.com. My Name is Umamageswari ayyavu.
Please send a Last two Months Cal History in my email id.

Thanks & Regards
Umamageswari Ayyavu...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka Gupta Mittal
from Dehra Dun, Uttarakhand
Jul 25, 2019
Report
Copy

harassment by vodafone - no one replying since many months

Address: GHAZIABAD,, Ghaziabad,, Uttar Pradesh,, pincode: 201010, Ghaziabad, Uttar Pradesh, 201010

Its about my vodafone mobile number... Paid bill on 16th april even after not using services, just to get rid of the pathetic services of company & to port my no. But they declined porting.
Since then sent almost 15 emails... Got an email on 10th july that i will be contacted to resolve my issue.
Still no call...& bills are being sent to me again & again....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Runjhun Sharma
Jul 24, 2019
Report
Copy

international roaming

Hi

I relocated to europe and for the same purpose, had gotten my international roaming activated.in fact, i subscribed to 2 packs separately - inr 149/month and inr 2999/7 days. However, on arriving here, i was not able to connect to the network i was asked to (Tango). I chatted with customer care and was told to select the network manually. Tried everything, several times. Nothing worked. My money completely went down the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
YogeshVarma86
from Mumbai, Maharashtra
Jul 24, 2019
Report
Copy

disgusting network

Address: Dattapada Raod, Kushal Heritage, Mumbai City, Maharashtra, 400066

Have 4G connection but receives 2G-3G speed. It's a fact and a transparent spam. Added a photo. You tell me in what category does this speed counts on. I mean in the name of 4G do we genuinely get that kind of speed. Truly speaking, I have not got this privilege to witness 4G connection speed in India wherever I have gone. Why is this transparent scam happening in our fast growing country. Does this average speed of so called 4G we get, even...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
cdac_saky
from Noida, Uttar Pradesh
Jul 24, 2019
Report
Copy

network issue

Address: Vill Rahata Yusuf Nagar Post fathepur Distt Kasganj, 207246

Dear team,

I'm writing the mail on behalf of whole villagers who are suffered from the mobile network issue. We take the vodafone connection for better service but we are unable to talk due to network issue and we can't think about the internet in the 21st century. There is no proper network connection in my village. So please give your best service in my village. Here the net connection is not much better.in this 4g generation...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address: Kolkata, West Bengal

I have been wrongly charged on my mobile number of 14972/- rupees on my mobile number [protected]. I have written 4 emails to corporatecare. [protected]@vodafoneidea.com, but they didn't bother to reply even once to me.
Called them on their registered customer care number, every time they say they would call me back with a solution to my problem, but they never call back. I am getting harassed for a week now.
What should i do, please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kartik negandhi
from Mumbai, Maharashtra
Jul 23, 2019
Report
Copy

vodafone services

Address: Mumbai City, Maharashtra, 401105

[Resolved] Vodafone India — mobile data services disrupted

1 Review
India
jarvis26 on Mar 10, 2019
Submit a Complaint
Hi:

My mobile data services stopped all of a sudden. The sim shows 4g signals but the internet is not working. I keep on getting a notification to sign in to vodafone in and when i try doing so it redirects me to "sign in to network" screen with this url: http://180.179.77.11/data-usage-alert...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prasad Sivapuram
from Vijayawada, Andhra Pradesh
Jul 23, 2019
Report
Copy

system is designed to encash customers money

Address: Beeramguda, East Godavari, Andhra Pradesh, 502032

Recently i did double recharge.in other operators, they will append to first one. Vodafone neither append nor refund. Surprisingly customer care is saying first one will be cancelled. By this way they are getting huge money due to customer ignorance. They can provide warning if they can not append.
As they are earning this way they are not worried on existing customers and network issues. So careful and possible switch to another operator....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kasiviswanathan
from Mumbai, Maharashtra
Jul 23, 2019
Report
Copy

billing discrepancies - charging for sms which was never sent

Address: Chennai, Tamil Nadu

Myself and my have been charged for sms which we never sent. When i raised the complaint in may 2019 with them, then only sent generic email stating that they have charged based on my usage only. I called the customer care executives and was informed that i have sent sms to one number which we never sent. They keep on sending the bills with the same number and i informed them through email and phone communications to end my contract and clarify...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Himanshuku
from Mumbai, Maharashtra
Jul 23, 2019
Resolved
Report
Copy
Resolved

mobile internet issue

Address: Pune, Maharashtra

Internet is not working properly on mobile. I am reporting this issue from pune. 4g doesn't work at all and 3g works fairly. This issue is from last 2 months. I raised the issue last month also but i got no response and when i called they are saying no complaint was raised. This is really very bad user experience.

What is with the network? Is there any eta when it will be resolved? Or shall we port to another provider....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nikita2jain
Jul 23, 2019
Report
Copy

billing issue following up with 3 months

Address: Pune, Maharashtra

I am using vodafone number: [protected] from so many years. I have moved out of india,
I activated iroam plan for 7days from may21 - may27th and paid 2999 for the service. Now from continuous two months i am getting additional amount in my bill of 599 and 149.

Upon calling customer care they are saying this is the mandatory charges you have to give. I wanted to understand why?

I am ok to understand that...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ashwini Kharat
from Mumbai, Maharashtra
Jul 23, 2019
Report
Copy

bill issue & vodafone network deactivated

Address: Mumbai, Mumbai City, Maharashtra, 400043

I want to deactivated the vodafone network. & activated airtel network on my sim card. As I have paid all the bill, if vodafone didn't deactivated there network from my sim card then i won't be liable to pay the bill as I have placed many time request for deactivating the network from my sim card....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy