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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024

Complaints 27116

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9562

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17554

So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

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\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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VAS Services still active - After Deactivation

Cheated international roaming fee

Payment of Amount for SIM Card

Vodafone India reviews & complaints page 913

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Address: Nagpur, Maharashtra

On dated 01/03/2015 my Ph. no. [protected] DEACTIVATED Without any information. After Enquiry, company customer care said that this no is port to any other service provider. I Never register my mobile no. For Port process. 4-5 days ago I recharged my no for Rs 110, Now company customer care employee saying resubmit required document for reactivation process but the previous balance will not be given after activation. This is totally forgery...

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Address: Surat, Gujarat

Dear Sir /Madam Dear Sir /Madam We have purchase new postpaid connection ( [protected]) from your ghod dod road branch one month ago but physical verification is not clear by your sales person so that at this time my numbers out going call stop 3 day ago and we have sum bet all document clear so please i request to you start my number out going calls and take my complain for un response person of your ghod dod road branch surat...

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Address: Pune, Maharashtra

This is to bring to your notice I have been using Vodaphone no [protected] since last 9-10 years, I had submitted my documents on time to time STILL today after registering on Vodafone my account I have noticed that my information showing on my account is totally wrong. and I don’t have time to run to Vodafone store and resubmit the documents .I am surprised to know being so much renowned mobile company this kind of ignorance can be happen...

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Address: Pune, Maharashtra

I am very sad and disappointed to bring to your notice that I had purchased Nokia Lumia 730 Dual sim Handset IMEI NO.[protected] on 25th Dec 2014 and as per written on handset box and as told by shopkeeper I was applicable for OFFER .As a Vodafone subscriber I was availed by offer which has to be Auto-activated in 48 hrs for first inserted Vodafone Sim in newly purchased Nokia lumia 730, offer was valid till 31 Dec 2014.As it was...

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Address: Gurgaon, Haryana

This is in reference to my mobile phone connection with Vodafone India. My billing cycle end on 2nd of every month. When I called Vodafone( talked to Customer Service person : Aman Sethi)on the 3rd of the month to change the plan, which is the first day of my Monthly cycle, I was being told that I have to pay full charges for the previous monthly plan as well as the new plan that I am asking for. When I wants to clarify the reason for this,...

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Address: Bangalore, Karnataka

Hi, I noticed that for this month Vodafone chharged INR 401 for some fake download service even I am not aware for this. It's really cheated to the custeomers. Fake download includes d2c_vceservice_gom (INR 99/- ), sf_tinytvw_w_77(INR 77/-) for two times, d2c_mydala_99(INR 99/-) and wapvilla_ppd(INR 49/-). I don't know how this comes to my plan. Please take care this and I request to Vodafone waive this amount because I am not asked...

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I'm Safwan here, this concern is regarding my vodafone post paid number [protected]. I'm facing the network issue from last six months onwards. I have given complain more than 20times nobody is there to resolve my problem, here banglore no one has initiative to rectify this concern, they are spoiling Vodafone Goodwill. Very pathatic service!!! If They couldn't solve a small concern i didn't understand how they going to solve mager complaints??!!...

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Address: Kolkata, West Bengal

Dear Sir, Myself Jit Mondal, mob no- [protected]. I am a Vodafone user and vodafone cut my account balance intentionally on 01.03.2015 at 09:08 pm. This is not only the first time that it happen. It happened three to four times before. On 01.03.2015 Vodafone cut Rs. 45.00 for the Value Added Service. But honestly I did not send any request to activate Value Added Service. Then I called to customer care and the executive told me that I activate...

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sir, following transation I did through sbi cr card for on line recharge 1. 299 on 17 feb 15 amount debited no recharge. 2. 299 on 18 feb 15 debited no recharge 3.299 on 18 feb 15. debited. rechaarge success complaint. 17 feb rs 299 and 18 feb 299 not yet cr to my cr card a/c...

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Address: Bilaspur, Chhattisgarh

I have visited local Vodafone centre on 13/02/2015 to get information related to International roaming, its charges and network availability at Indonesia. Officer of Vodafone explained all the information I.e. International roaming activation process, network availability and charges. She told me Vodafone has their network in Bali, Indonesia in the name of Hutch and I can access their network by registering my cell in that network. To reduce...

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Address: New Delhi, Delhi

Hello My name is Sanju Das .My mobile number is [protected]. I have requested for port out but the retention team promised me a better deal in which I would get 500 MB 3g data effective the current month .But when I get my bill the used mobile data was charged and my bill was too high.I was asked to pay but I denied as it was to be waived off . So I request you to look into the matter and I will not pay bill until it is resolved . Thank...

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Address: Jaipur, Rajasthan

Hi, I am an employee in IT MNC in Jaipur. Recently I applied for a postpaid sim from Vodafone under CUG. I gave my address where I live. but these guys from Vodafone, they gave a negative mark to my address I don't know for what reason. I am living at the address for last 1 and half years, however, these guys marked my address negative. The guy called to confirm my address and come at home. I told him that I would not be able to meet...

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Address: Chennai, Tamil Nadu

If you really want to experience "worst customer support services" pls reach out to Vodafone customer support. I have been using Vodafone for more than 5 years and today I am seeing the customer service at all time low. This is not based on just one or two instances. I have been interacting with them through emails and phone for few issues. While email support team do not understand the issue and provide generic responses, voice support team...

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Address: Bangalore, Karnataka

Hi Team, I am one of the frustrated and irate customer of your postpaid and customer service, I had received a bill for the month of Jan’15 to my surprise they had charged me for internet stating “Chargeable Sites surfing and Downloading” though I have unlimited plan for data. I enquired this in Vodafone Store @ Seshadripuram on this explaining when I have unlimited data plan how can someone charge me stating I had surfed “Chargeable...

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Address: Vellore, Tamil Nadu

My Vodafone bill for the month of Jan 13.12.14 to feb 12.01.15 bill has been generated and I have been charged Rs.594 as download charges for d2c_mydala_99 which I have never used or downloaded. I read the comments and posts about this. I want my money to be refunded. My customer relationship number is 5.53537.00.00.100034...

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Address: Kolkata, West Bengal

Sir, My name is Jit Mondal. My mobile no.is [protected]. On 01/03/2015 at 09:08 pm deduct Rs. 45.00 and I received a massage which show that I activated value added service. This happens not only first time but also many times before. I called to Customer care and the executive told me that I active pop up offers during surfing Internet. But fact that I did not use my mobile phone on that time and no pop up massages are come in my mobile...

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Address: Pune, Maharashtra

i have 2 post paid connection of vodafone ([protected], [protected])and same using from last 5 years, i observed last 2-3 months vodafone team changed talk plan without intimation me and this mistake happened again and again... vodafone totally fraud company.. till no resolution provided from your nodal desk, appellate desk, CC desk....

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Address: Mumbai City, Maharashtra

I have just received my vodafone bill for the month of February 2015 In the monthly charges section I have been charged Rs 850 for MI_CAP_850_30d_PROMO_3G Thankfully the same has got reversed in the discount section but i dont understand why such kind of services are being automatically being activated by the sales personnel. Requesting you to kindly look in this matter and hope this is not repeated in the future. Regards,...

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Address: Gurgaon, Haryana

I had applied for a post paid vodafone number ( +91 [protected]) with Red 899 plan, but when the number got activated i was put on the Red 499 plan which offers talktime and 3G data insufficient for my use. I have spoken to the customer care number who say that nothing can be done about it and i have to stick with the same plan. Kindly look into the matter and resolve it. Thanks...

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Address: Chennai, Tamil Nadu

In my Jan bill I have been charged Rs.99 for d2c_mazaa_99 download. I spoke with Vodafone customer care and and got waiver. Again in Feb bill I got charged Rs.99 for d2c_mazaa_99 and Rs.49 for videos_sbits_2 download. I dont even know what this mean. I never download crapy videos or anything. This time Customer care rep is not ready to waive the charges and arguing with me. I have two postpaid connection and paying the bill without fail....

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