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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024
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Vodafone India reviews & complaints page 910

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M
Magesh Gopal
from Mumbai, Maharashtra
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Talktime Deduction

Address:Chennai, Tamil Nadu

Hi.. I'm a vodafone prepaid user and my no is [protected]. Today i have been twice charged 30rs for activating vodafone radio services. But i have never did activate any of the services. When i called up the customer care they say that i had been using Internet and thru a third party website i have subscribed for the service. How can i be charged for some third party website activating your service without my knowledge. I have never accepted...
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yash_kumar51
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service delivery fault, overcharges and very poor performance by customer care

Address:New Delhi, Delhi

HI there, My name is yashwant and this is bring to your notice that i got two vodafone postpiad connection which has 199 plan and 1 gb data plan active. after using it for two years, the company people are saying that one of my number was not having my data plan active and they are asking me to pay 6000 INR for 1.5 GB usage. When i tried resolving it, a customer care guy called kamal hs banged call on me. Please suggest the best...
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N
neerajdhiman
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted at its own

Address:Kolkata, West Bengal

Activating Service on their own and deducting money I have never activated "deals pack weekly" service on my mobile. I don't even know what the hell is this. And suddenly get a message that this service is activated on my number and 35 rupees has been deducted. I was shocked. I called up customer care and after 15 minutes I finally got to talk to a representative. And he says he has no idea what service is this because it not updated on...
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P
piyush luthra
from Mumbai, Maharashtra
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d2c_salparni_looka - Unknown download charges

Address:New Delhi, Delhi

Hi, My number is [protected] There is an unknown download charges "d2c_salparni_looka" and 99 rupees is charged for the same in the bill for the month of February, Kindly look into the matter and reverse the same .i have tried customer care as well but no resolution provided. Piyush...
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V
vinod13_1982
from Mumbai, Maharashtra
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Vodafone's Internet packages are scams.

Address:Bangalore, Karnataka

Dear sir / madam, Vodafone really sucks. I have been a vodafone (Bangalore) customer for last 6 yrs. I have always suffered only, its customer care service being the worst. I have recently activated a tariff plan which says customer would get 1GB 3G Data at 1 Mbps and after that unlimited 2G data at 64 Kbps besides voice and messaging services. Before buying the package I asked them to comfirm whether I would get the service exactly as...
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C
Chintan Khadela
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Services on Process of new connection

Address:Ahmedabad, Gujarat

My Name ::- Chintan Khadela Mob. [protected] (Idea-Prepaid) Location ::- Ahmedbad, Gujarat. I applied for New Vodaphone Post paid connection in oreder to portable from existing no. as mention above. so, then one of your executive came and collected my all valid documents. But, It's been over 20 days now and no process has been done yet now and even i can't proceed with another executive due that applied entry on my no. is still pending. Now,...
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T
THEREZA14
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening of fraud payment with lawyers email

Address:Mumbai City, Maharashtra

Still I have not received any reply from Vodafone. Instead they have sent an email from a lawyer threatening action if we dont pay within 7 days.

We cannot pay Rs. 2500 when we have not even made calls for Rs.300. From where do Senior Citizens pay such high bills. This is just extraordinary amount charged. They have been doing this for 4 months and then reducing it to Rs.300 to Rs.400.

Please contact them and...
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Address:New Delhi, Delhi

Hi Vodafone, I have been using my number -[protected] since some time and for some reasons I need to track my incoming and outgoing call details since Dec-14 to Feb-2015. I have talked to all your reps over chat and its of no use. I know its an exception, but this is my number and for an exception I need this favor from Vodafone. Details can be mailed to me at my id [protected]@yahoo.com Kindly do the needful and appreciate your help...
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H
hpkute
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Language Selection

Address:Mumbai City, Maharashtra

I dialed Vodafone Customer care number [protected]. It asks for selection of Language. I select no. 1 for Marathi but the executive started conversation in Hindi. I asked him why you are talking in Hindi since I have select Marathi.He told I don't know Marathi.Again I select number 3 for English and executive again started in Hindi only. I told, I select for English why you are talking in Hindi then he started conversation in English. What...
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Address:Kolkata, West Bengal

The Appellate Authority Customer Care Services Dear Sir, I am very much annoyed & bugged by your daily numerous calls and messages sent from your VODAFONE CENTRES as well as from other franchises to whom you have catered my Contact numbers. Due to these affairs, my mobile set gets blocked by your calls & messages maximum periods all the moments and I am unable to receive my important official & vital Calls and messages which...
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S
sinvai
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting by giving false commitments

Complete Fraud! That's what Vodafone India is all about. You promised to maintain my 15 year old Airtel number's credit limit during porting and then gave me a 4, 000 credit limit. I have called on 198 to register this complaint multiple times. Every time I've had a 30 - 40 minute conversation and conveniently, just before the complaint number is generated, the call gets disconnected. Pathetic. Did not expect this from Vodafone! Fraudsters....
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A
Ajay Sardesai
from Mumbai, Maharashtra
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My mobile Vodafone number 9930993709 has been deactivated

Address:Mumbai City, Maharashtra

My mobile number [protected] has been deactivated on 5/03/2015 by VODAFONE despite all my previous dues have been payed and my bill payment is due on 08/03/2015 . On meeting the concerned person at Vodafone gallery at churchgate station, token No 6 . I was told that since my data card number ( [protected] ) payment was over due they have deactivated both my numbers ( [protected] & [protected] ). I am very shocked at this approach...
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A
ASardesai
from Mumbai, Maharashtra
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My mobile number 9930993709 has been deactivated

Address:Mumbai City, Maharashtra

My mobile number [protected] has been deactivated on 5/03/2015 by VODAFONE despite all my previous dues have been payed and my bill payment is due on 08/03/2015 . On meeting the concerned person at Vodafone gallery at churchgate station, I was told that since my data card number ( [protected] ) payment was over due they have deactivated both my numbers ( [protected] & [protected] ). I am very shocked at this approach of Vodafone &...
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S
Sahad T
from Bengaluru, Karnataka
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Added extra amounts to my bill for internet. Bag customer Sevice

Address:Ernakulam, Kerala

I am vadafone post-paid user from last 5 years and my whole family is using vodafone connection in my name.From last 4 months I got very bad experience from Vadafone and from there customer care executives.4 months back I got call from vodafone executive offering a special offer saying we are giving unlimited 3g offer for Rs 300 mention the reason that I am special customer.So I conversed form 1GB 3g pack for 250 to unlimited 3g pack for...
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S
Sushma Ashwin
from Hyderabad, Telangana
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Unnecessary Website Charges

Address:Bangalore, Karnataka

In the month of February, my account([protected]) have been charged Rs. 99/-, Rs. 99/- as download charges without any intimation and they have mentioned website name dwap services but i have not downloaded anything from these sites. This is a fraud happening from VODAFONE INDIA . I would request you to refund back the amount as early as possible....
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R
Rajeeva Upadhyay
from Mumbai, Maharashtra
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Disconnection notice not being accepted for datacard#98362-79996

Address:Kolkata, West Bengal

A datacard was taken in Nov 2014 bearing #[protected] Within first 2 hrs o[censored]sage excessive charges were detected and centre at Park Street Kolkata informed. No action was taken and then a formal mail was sent on 1/12/2014 to the same effect. It was also clearly intimated that the mail be treated as Disconnection motice since 1/12/2014. Dtacard has ever since been unused. Since then, Vodfone has maintained sending bills and mails threatening...
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ItsNitinBansal
from Amritsar, Punjab
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Regarding unncessary charges in post paid connection bill

Address:Mohali, Punjab

Dear Sir/Madam, I have received a message for downloading some app like tiny tv on my mobile and written that Rs. 77/- for 7 days will be limit for this. I immediately called the customer care and they told me that this service is activated on your request. Then i ask him about the details of the request. They refuse to give me an answer for this. They told me that they will deactivate this service but charges may be apply on you. Sir,...
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Address:Mumbai City, Maharashtra

I have tak new connection from Vodafone [protected] paid Rs : 500 / - as activation fee on 2nd February 2015 I was in follow up vodafone agency sales person Complaints given on 24th February 2015 by posting the tweet @VodafoneIN I have Sim kit with CAF acknowledge copy given by Vodafone agency code 931 Vodafone is also not helping me I wawant my nos My name is Mobin Sayed Contact numbers [protected]...
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M
Md Cassim
from Mumbai, Maharashtra
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Un authorised charges

Address:Coimbatore, Tamil Nadu

I am a Vodafone prepaid customer i had a deduction of 30 rs on 4th march 2015. When i talked to a representative about this he didn't give me a satisfactory answer saying that it is about opening a chargeable site...if i opened that site than send me link and this of deduction are occurring often Hope your positive and quick response...
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Address:Mumbai City, Maharashtra

Hi, I have submitted several complaints regarding my vodafone postpaid num [protected]. I am not getting any services in US, inspite of paying bills and activating international roaming. I am not getting any response from them and this is a huge problem for me because I need this number active for my internet transactions. Regards, Aastha...
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