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Vodafone India Complaints & Reviews

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Updated: Sep 1, 2024

Complaints 27116

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9562

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So far, so good. Vodafone India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Vodafone India will keep up the work and continue to help more customers with their concerns even better 🤝

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

UPC Code not generated in prepaid mobile number

Poor assistance and service

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\"upc cannot be generated as there are subsisting contractual obligations with your service provider\"

deactivate games portal

recharge is successful but not activated in my account

Error 69 and 29

Vodafone net service

Not able to send sms for porting in., 1900

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VAS Services still active - After Deactivation

Cheated international roaming fee

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Vodafone India reviews & complaints page 911

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Address: Mumbai City, Maharashtra

Dear Team I have one vodafone number [protected]. It was not in use since few months because i was not in town. Now they recycled that number and it has allotted to another customer. Because of that policy i am facing lot of issues and also loss in business. Now they are not giving my number back so i want compensation for same. I sent mail to CEO of vodafone also but no any revert till. So kindly resolve my complaint....

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Address: Junagadh, Gujarat

I am a Vodafone prepaid customer i have deduction of 29 rs on 28th February 2015. When i talked to a representative about this he didn't give me a satisfactory answer saying that it is about opening a chargeable site...if i opened that site than send me link and this of deduction are occurring often Hope your positive and quick reply Mobile no:[protected] Email id:[protected]@gmail.com & [protected]@yahoo.com...

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Address: Lucknow, Uttar Pradesh

I have vodafone postpaid connection o[censored].P. East for past 6 month and having a monthly plan of 399rs. from the last few month i have too travel to various states, So i activated roaming free services of 75rs. Even though i avail this services vodafone has charged me for incoming calls. As per the conversation i had with the customer care executive they prompt me that i might not be changing my home network. but i have been doing the manually...

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Address: Kolkata, West Bengal

I had purchased a vodafone dongle on 16th January, 2015 from M/s. Lakshmi Telecom (by authorised vodafone mini store of 2, avenue north, Santoshpur, Kolkata-700075) . The dongle account number is [protected]. I had used the dongle for a single day after purchase and there after I find no network. I have complaint about this to the retailer a several times but in vain. I have even complained on 20th February, 2015 and they inform me that they...

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Address: New Delhi, Delhi

I am a vodafone user with mobile# [protected]. I was surprised and shocked when I saw my current bill(Feb 2015) which suggests that my data usage exceeds my limit. When I looked at the bill details closely, I could see that you guys are charging me for data usage of ~240MB which was from 24/02/15-22:10:32 to 24/02/15-23:07:45. How can I download 240MB in that time ? Are Vodafone giving bandwidth which allows a person to download 240MB in...

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Address: Junagadh, Gujarat

I am a customer of vodafone india since 2008, today on 04th March'15, i have been charged Rs71/- for a bonus offer which i didn't requested. When i called their customer support just after 10 mins after service activation they said you have dialed no that's why service is activated, i said i don't want such services you plz deactivte it and give my deducted Rs71/- to me then they said you won't get your balance back once it's deducted i...

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Address: Bangalore, Karnataka

Hi I am Vinod Kumar. A, past 4 years i am using Vodafone post paid mobile connection. Recently i have given request on 21/02/2015 to deactivate my post paid mobile connection and activate to prepaid connection, it has been completed almost 15 days still it is not deactivated. When i was given request in Bellandur branch Bangalore my request acknowledgement ID number is PKAU096463. Request had taken by Bellandur vodafone store representative...

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Address: Mysore, Karnataka

In the month of February, my account([protected]) have been charged Rs. 99/-, Rs. 99/- as download charges and they have mentioned website name d2c salprani looka and d2c- mydala-99 but i have not downloaded anything from these sites. This is a fraud happening from VODAFONE INDIA . I would request you to refund back the amount as early as possible....

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Address: Chennai, Tamil Nadu

I have no idea on what these terms are d2c_mobilart_75 wapvila_ppd d2c_mazaa_99 d2c_mydala_99 d2c_mydala_99 d2c_mazaa_99 Vodafone charged nearly Rs.800 in past two months of my bill. When I ask for justification, I got a response like they are paid site charges. I dont have any idea what that means. Then why the hell they are giving Usage limit ? I have used within my usage limit but still, Vodafone deducted money twice in JAN and...

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Address: Mumbai City, Maharashtra

WE ARE IN SANTACRUZ AREA AND VERY SURPRISING TO KNOW THAT THERE IS POOR CONNECTIVITY FROM VODAFONE AND ITS GETTING DIFFICULT FOR US TO USE THIS SERVICE PROVIDER. THE COMPLAIN NO HAS BEEN GIVEN BUT NO ACTION IS TAKEN ON PRIORITY BASIS AND ALMOST EVERY MEMBER IS FED WITH THIS POOR SERVICE. LAST 1.5 MONTHS THE PROBLEM IS THERE AND WHEN WE CALL TO TOLL FREE THEY ARE SIMPLY TELLING OUR NETWORK TEAM WILL CONTACT AND TILL NOW NO PHONE CALL HAS COME....

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Address: Bangalore, Karnataka

Dear all, i am using vodafone number [protected] from last 3 years onwards, but they are not given a best call rates, & last 6 months back i have spoken with customer care & they will given best price but now again they are changed call rates without information today i have called to customer care spoken with Mr. Akhil he his telling that it not possible to give a best price it seems. This is bad very service i am going to port the...

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Address: New Delhi, Delhi

I am using Vodafone for last many years. But recently I am facing problem regarding connectivity. I teach in Vasant Valley School, Vasant kunj, New delhi 110070. Vodafone offered corporate connection, and all the teachers bought it. Now there is some problem with tower in vasant kunj, New delhi. Specifically in our school there is zero connectivity. Please resolve this issue otherwise you may loose your hundreds of customers...

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Address: Kolkata, West Bengal

Dear Sir, Recently i have received my post paid bill dated 21/02/2015 (for the period 21/01/15 to 20/02/15) showing the excess use of 3G data in my bill amounting to Rs. 710.14. In comply with that, last on 23rd Feb at 15.58 hrs i make contact with customer care and came to know that, last on 20th Feb (20/02/15) i have crossed my limit & use excess data of 239.81 MB. Whatever it is in fact on 20th Feb the 3G balance in my account...

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Address: Ahmedabad, Gujarat

I have requested through mails, calls and chats to Vodafone to deactivate my numbers. Also having the request number. Unnecessary Vodafone is irritating me and not deactivating my numbers as I had already informed them i am out of india.so they are doing this again again and sending me bills on mail every month...

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Address: Hyderabad, Andhra Pradesh

Hi, I have requested to close /deactive my number on 29-dec-14, from that day onwards I am not using vodafone number and its service, still they are sending me demand notice for payment for the month of jan-15 and feb-15 to, total amount- 695. Please find below my request for closure's :(mail) Rajesh Kumar <[protected]@gmail.com> 12/29/14 to vodafonecare.ap Dear Customer care, Regret to inform you that as I have...

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Address: Hyderabad, Andhra Pradesh

DEMAND NOTICE DATED: 03.03.2015 Name : Mr. RAJESH KUMAR BEHERA Mobile No : [protected] Account Number : 1.90407377 Balance : 695/- Dear Sir, You have been our esteemed customer. We take pride in being able to serve you and have always strived to serve you better. 1. You are a subscriber of our cellular mobile network and you have been assigned, Account Number, Mobile Number and you have been using our cellular network. ...

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Address: North Goa, Goa

dear sir/madam, i had been to vodafone store on 24th feb 2015, on for change of plan for my postpaid number [protected] from monthly rental of Rs.149/- to Rs. 299/-. i was told that the request shall be forwarded immediately but my request is not forwarded yet and the the service boy is saying that they dont have connectivity since that day. it is 7th day today that i am not attended for my upgrading request. Nor do they attend my phone...

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Address: Mumbai City, Maharashtra

I had visited the Vodafone Gallery Thane Naupada, But there was least co-operation from their side. Since it is CP account they are asking for Company's approval of below mentioned signatories whom I am not aware of. I have left the company long back. I was ready to provide the copy of relieving letter but your staff was stick to only one requirement i.e. approval. Anyhow I am paying the unaffordable bills till now and on what basis I do...

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Address: Thane, Maharashtra

Its been years I am complaining about the network at my home place. I do not have any signal at home and always need to keeep the mobile outside windows for recieveing any call or messages. For your reference please find the complaint no which i could only find now. Complaint no: [protected] Every time I call you and a person keep saying it will be resolved in 4 days but I am still waiting for those days to come, kindly please...

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Address: Faridabad, Haryana

Respected sir my mobile no is [protected].i m a customer of vodafone.my balance deducted of march-3-2015 something about rs 99 automatically.i have not get any information msg or call about this.they deduct money out of it with false excuses.this is the worst customer care i have seen.kindly take the appropriate action and plz refund my balance regard, shashi yadav...

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