Volkswagen India — Ac system

Sanjay singh harmu

from Ranchi, Jharkhand

May 7, 2023

Address: Harmu housing colony Ranchi

I have purchased Volkswagen Vento TSI in 2016 . It’s spares parts are too costly and too less durable. Huge repair cost due to poor quality spares parts. Recently after running 25000 km it’s ac system started problem and not cooling properly. Service centre gave estimate of ₹10000. Volkswagen should take care of its brand. It’s quality of Soares and it’s cost has no relation and now ac system can’t run fro 25000 km even.
Volkswagen should repair it free of cost to uphold the value of its brand.

Was this information helpful?

No (0)

Yes (0)

Volkswagen India customer support has been notified about the posted complaint.

Related Volkswagen India reviews

View all 2195 Volkswagen India Reviews

Comments

Volkswagen India Customer Care

from Mumbai, Maharashtra

May 12, 2023

Verified Support

Dear Customer,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care- Volkswagen Passenger Cars
Division of ŠKODA AUTO Volkswagen India Private Limited
(formerly known as Volkswagen India Private Limited)