[Resolved]  Volkswagen India — after sales service

Hi! This is sanjiv desai owing 'vw polo high line 2014 registration.
My car was serviced in nov 17 at vw mumbai north service centre and subsequently i started getting intermittent start-up problem. I had dropped the car at same service station to resolve the problem last week i. E end of dec and after two days of constant follow up from my end i was informed that no problem could be identified and i can take my car which i did after payment of @1800 inr still not sure for what? Because forget about solving the problem the service station couldn't even identify what was the problem. The problem continued through out last week and finally tha car came to no start situation yesterday.
Upon contacting the the same service station i. E vw mumbai north yesterday, first of all i was asked to take appointment and when i tried to get one i was told that 3days from today, also when i asked for at least car pickup as it was not starting at all i was told i will have to manage thorough towing and only on appointment date. As i insisted for immediate support i was told by the front desk that i would get a call back from senior represantative in 10mins which i am still awaiting.
Left with no option i had to get in touch with another vw service station i. E navi mumbai - nerul service station, who helped me arrange for car towing and my car was finally dropped for repairs at nerul service center late evening.
I feel cheated and ignored by vw mumbai north service station and as a result have lost faith in vw, will think 100 times before recommending vw to anybody.
Hopefully my complaint is taken seriously by vw india stake holders and appropriated action are taken immediately.