| Address: Vellore,Tamilnadu, india |
Hi
I have left my vehicle VW Taigun with registration number TN12AQ 6093 for repair at Volkswagen Vellore after I met with an accident on Aug 28th. The vehicle is shifted on Aug 30th. It’s almost 2 months and still my vehicle condition and delivery date is not available . This is really bad. Always I get a reply that parts are not available . I am completely unsatisfied with the volkswagen service as well as vellore customer service. There is no proper communication right from day one. Every time I call up I get the response as parts still not recieved . I am spending 2300 every day for renting a car because of this delay and with no certainty on when I will get my delivery this is becoming worse and difficult.
Considering these service and repair difficulties I really regret making a purchase with VW . I would never suggest VW for anyone because of your worst customer support and service.
I would VW to look into this at the earliest and do the needful for delivering my vehicle or do alternate arrangements to replace my car if it can’t be delivered at this rate …
I expect the positive action from your side with great hope.. kindly don’t fail my expectations Was this information helpful? | 
Post your Comment