[Resolved] Volkswagen India — cheated while using zero dept insurance

Deepak Karnatak

from Baraut, Uttar Pradesh

May 15, 2018

Address: Nainital, Uttarakhand, 263139

Dear sir /madam,
I purchased polo comfertline 2015model on jan2016, uk04u9349 in the name of my wife khushboo karnatak and volkeswagan person and bajaj allianz told me i can used zero dept twice a year. While going for second time claim they kept my car for 15days in workshop and this year while renewing my policy i came to know that my nav got zero.
Asked to bajaj allianz and volkeswagan they said claim was adjested in new policy without my knowledge!!! N i hv to pay higher premium for renewal of policy.
No one took responsibility. They accepted there fault by it was my loss and i raised it in social media via facebook and changed the cheater bajaj allianz. Please look into matter seriously.

Regard
Deepak karnatak
State bank of india
Haldwani
Uttarakhand
[protected]
[protected]@gmail.com

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Jul 1, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India