Volkswagen India — Delivery defeated and bumper accident vehicle

Address: Mody Volkswagen, medhipatnam, Hyderabad

Hi Team,

On (29th july) I purchased a vw Virtus tsi from mody Volkswagen medhipatnam Hyderabad, vim number is MEXE22D22NT001865.
Unfortunately, the vehicle has not been satisfactory because it is pulling left side while driving and it's very dangerous and i already took the car back to the work station on the same day of delivery and mechanic inspected my vehicle and agreed they told me the problem comes from manufacturer unit and they are fix the problem but still it was not resolved however, when I drove the vehicle and started using it again, the problem was still there.
Once again i given complaint to dealer they take my vehicle and did an accident and bumper got scratch and shape out

After paying more than 17 lacks finally i got a defected and accident vehicle. And from day 1 onwards my car is visiting the service center and still it is in the service center only and finally manufacturer unit bumper will going to replace .
We are not accept this.

However, the matter is not satisfactorily after paying 17 more lacks.
Without proper PDI how do you deliver the car to the customer ?
The drivers how the way to handle the car . They don't have minimum responsibility?

I want to replace the car with a new one because the delar met am accident on my car otherwise I will consider taking further action the complaint eighter consumer court.

Delar details:
Mody Volkswagen, medhipatnam, Hyderabad, India.

Yours customer
Rajesh D
[protected]
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