[Resolved]  Volkswagen India — fake service and fake part replacement

Address: New Delhi, Delhi, 110034

Last month on 28 sept 2017 i gave my car for servicing and they asked us to change steering rack and shocker mounts etc we said them to replace them and charged rs 14905.68. Now again that sound started to come and they are saying to change those parts again

I mean to say that volkswagen india is cheating their customers as high as they can if someone speaks they will say its mechanical issue

Please dont buy volkswagen cars they dont steal from pockets they cut pockets
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Jan 3, 2018
Complaint marked as Resolved 
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2017
Volkswagen India Customer Care's response
Dear Sir/Ma’am,

Greetings from Volkswagen Passenger cars!

We value your association with our brand, and appreciate the time you have invested in sharing your feedback.

We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.

In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in

We thank you for being our valuable customer.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
 
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