| Address: ATCO Colony Road, 1st Street, 18/2, 100 Feet Rd, Near Near Thillaiganga Nagar subway, Thillaiganga Nagar, Alandur, Chennai, Tamil Nadu 600016 |
On 13th Sep 2002, i have handed over my car of rectifying/correcting the minor scratches done by the VW Alandur service center during the Full General Service. They have requested 2 days of time and i have granted the same.
To my surprise, On 15th Sep 2022 @3.555pm, i have received a call from service representative and i was told that my car met with an minor accident inside service center while engaging the car in 1st GEAR which resulted the following damages - Front Left Fender Arch (Strong Dent), Bumper Scratched/Broke and last but the least TYRE has got BURST.
At the outset, i was thinking to myself, HOLD ON A SECOND, did this impact look like happened at the speed of moving the vehicle in 1st GEAR ??? and the TYRE has got BURST ???
Finally, it is very clear that VW Alandur has told me a BLATANT LIE!!!
I was very much attached towards the VW brand which resulted me to buy this product and when i realize VW doesn't have loyal and Honest service support, it looks very bad!!!
Reason for approaching this forum is to get the detailed true report on this incident and the root cause.
VW Alandur Service Center
Vinoth (Manage) - [protected]
Mani (Service Rep) - [protected]
Regards,
Unhappiest Customer
[protected]
Karu.[protected]@gmail.com
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