[Resolved] Volkswagen India — no service center in our city rajahmundry

Saiprakash.7

from Rajahmundry, Andhra Pradesh

Dec 25, 2017

Address: East Godavari, Andhra Pradesh, 533103

Hiii iam a volkswagen polo tdi highline 1.5 owner i bought polo in the year 2013 when i purchased there was volkswagen showroom aswell as service center also in my city rajahmahendravaram. From then next year 2014 there were no showroom and service center, we travel 400kms for servicing many are facing similar issues please do something!!! Thank you

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Feb 19, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in

Verified Support

Jan 13, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your feedback dated 25th Dec, 2017.

We have not received any response to our request dated 30th Dec, 2017 for sharing with us your car registration no. & contact details in order to enable us to address to your Query/Concern.

We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.

In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].

We value your association with us, assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India