[Resolved] Volkswagen India — polo/ car knocking : battery gone in 9 months / deliver car without engine oil / without coolant / without water

Gaurav2891

Sep 9, 2018

Address: New Delhi, Delhi, 110015

Polo/ car knocking sound is coming from when i took from the showroom. More than 20 times iâll complain. They took my polo for 2 days sometimes 1 day like that. And never fix the problem and dealer are saying just drive the car at 3 rd gear you will fix the problem automatically. Now # i canât drive because new fault come to an end. Iâll totally frustrate to having this car with me. I want you to guys replace my car. I donât want this # at my home. Or else iâll do something very big. Thanx

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Oct 15, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.

Assuring you of our best services always.

Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in