[Resolved] Volkswagen India — Polo servicing

naitik pugalia

from Siliguri, West Bengal

Apr 6, 2016

Address: Darjeeling, West Bengal, 734001

Hello
i am prateek pugalia owned a polo car.
at the time of purchase there was a mistake in my blue book and which is not yet resolved.
today i have called to servicing department for giving my car at servicing they doesn't have spare parts and they doesnt have the driver to pick my car from my address.
one year ago i have complain about the denting and painting work done till date that complain is not yet resolved.
my advice is to change the dealer or close the selling of your product in siliguri.

thanking you
prateek pugalia

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Aug 9, 2021

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

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Volkswagen India Customer Care

from Mumbai, Maharashtra

Aug 6, 2016

Verified Support

Dear Sir/Ma’am,

Thank you for sharing feedback, we understand your query has been resolved.

We thank you for being our valuable customer. Assuring you our best services always.

Sincerely,

Volkswagen Customer Care

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