[Resolved]  Volkswagen India — poor quality dsg gearbox

I had purchased vw vento highline dsg (Dl14cc1919) in august 2015.in feb 2018 (Almost 2.5 years later), there was failure in dsg gearbox. I got that repaired from vw ncr east and expected that such issue will not happen again.

On 20th jan, 2018 (Almost 2 years later), there was some issue with the dsg gearbox due to which car can't move at all. Due to this, i'm facing a lot of problem while commuting to office and extra money is spent for cabs.

I don’t understand if vw parts/ services are any good? Because dsg gearbox failure should not happen twice to a customers who is getting his car serviced regularly.
Some stats: i have totally driven ~96, 000 kms in 4.5 years tenure.
1st failure (Total kms driven: 55k): feb 2018
2nd failure (Total kms driven: 96k): jan 2020

I was a big vw fan since their cars have great build quality but i never expected this.