[Resolved] Volkswagen India — poor service

[Resolved] Volkswagen India — poor service - complaint detection

S Senthilkumar Govindasamy from Bengaluru, Karnataka Nov 28, 2017

I am using vw polo-2015 model Last week abs warning lamp was glow on dashboard. I took vehicle to nearest carriage (Volkswagen erode, 16, erode - perundurai rd, thindal, nanjanapuram, tamil nadu 638012) after the inspection they asked 1.15lac to replace the abs unit. I am wondering the quality of vw!!., my vehicle is just 2 years old also crossed only 25k. Is this the quality really provided by vw? I don't know what they have done while i am receiving vehicle there is no indication on dashboard about abs failure. I need to know what is the actual fault was there? What is the action they take to resolve this? I really feel bad to prefer vw. Was this information helpful? No (0) Yes (0)
Jan 13, 2018 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. Verified Support Dec 09, 2017 Volkswagen India Customer Care's response Dear Sir/Ma’am, Greetings from Volkswagen Passenger cars! We value your association with our brand, and appreciate the time you have invested in sharing your feedback. We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website. In case there are any queries un addressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in We thank you for being our valuable customer. Assuring you our best services always. Yours’ Sincerely, Customer Care Volkswagen Passenger Cars India For Enquiries/ Complaints[protected] For Road Side Assistance[protected] /[protected] E-mail customer.[protected]@volkswagen.co.in. Website www.volkswagen.co.in
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