[Resolved] Volkswagen India — repairs

Vishal P sharma

Mar 9, 2019

Address: Bangalore, Karnataka

Got my car repaired for damaged clutch plate at hennur nagawara service center, bangalore
Clutch plate got damaged in 4 months... Service advisor at palace cross road bangalore informs that fly wheel should have been replaced along with clutch plate...
As a normal customer how am i supposed to know the repair protocol... I bring my car to authorized service center bcs i trust the team... This is poor service

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Apr 13, 2019

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2019

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no. & contact details in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,

Customer Care
Volkswagen Passenger Cars India

For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in.