[Resolved] Volkswagen India — replacement about egr of model 2013 polo comfort and engine run only 30000 km

Vpchaudhary

from Haldwani, Uttarakhand

Dec 1, 2017

Address: Ghaziabad, Uttar Pradesh, 201010

My car polo comfort (Up 15 bd 5600) engine run about 30000 km has for servicing to voslkwagon ncr east, shahibabad, ghaziabad, service advisor has told to replace egr for rs 60000/- which is not justified. Such costly items is going to change for engine rune only for 30000 km. How it is possible to change for rs 60000/-. Kindly see the matter it can be retify only by cleaning or any other options. It is kind of scandal like we have listen in car for incrasing the pollution level in some place. Kindly see the matter so that we can be comfortable run the voslkwagon can.
Dr vp chaudhary
Up-15 bd 5600
Meerut

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Jan 12, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Dec 01, 2017

Updated by Vpchaudhary Dr VP Chaudhary
[protected]

Verified Support

Dec 09, 2017

Volkswagen India Customer Care's response Dear Sir/Ma’am,

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