[Resolved] Volkswagen India — service regarding

Himanshu Enterprisesvtac

from Indore, Madhya Pradesh

May 25, 2018

Address: Raipur, Chhattisgarh, 492001

My self himanshu motwani i lives in raipur chhattisgarh and i’m your vw customer at last saturday i gave my car for 1st service at amarnath vehicle pvt ltd i gone for a good service but seriously i’m not happy with there service they are making fool to customer even they don’t know how to service a car and staff are also fresher even they don’t know how to talk with customer and how to treat with better services so it’s my humble request to vw you have to make any other substitute for valuable customer otherwise your company may be suffered with sales n services...

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Jul 5, 2018

Complaint marked as Resolved

Volkswagen India customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,

Greetings from Volkswagen Passenger Cars!

This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.

We request you to please share your car registration no and Contact number . in order to enable us to address to your Query/Concern.

Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]

Verified Support

May 31, 2018

Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger cars!
We value your association with our brand and appreciate the time you have invested in sharing your feedback.
We understand your query has been resolved and addressed by our dealer partner, request you to kindly mark it as resolved on the consumer forum website.
In case there are any queries unaddressed, please feel free to contact us at[protected] or write to us on customer.[protected]@volkswagen.co.in
We thank you for being our valued customer.
Assuring you our best services always.

Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India