[Resolved]  Volkswagen India — vento diesel service

Address: Gurgaon Sector 52, 122018

I got my car serviced at frontier vw gurgaon on 12th - 13th april. I was suggested an amc plan which would take care of the next service cost. After purchasing the plan i got to know that it is dealer specific. I am moving to mumbai and the plan cannot be used there. Moreover, all the discussion with vw representative while purchasing the plan was verbal. The representative did not tell me that the plan works only at the subject dealership. I purchased the plan based on verbal assurance by the representative. So i requested dealership to refund the cost of plan or do some arrangement so that plan can be used in mumbai in next service. However, dealership has denied for the same. They are saying they can neither provide service in mumbai nor they can refund the amount for pack. My details are as follows: