[Resolved] Volkswagen India — volkswagen vento tsi
R
rajan_1988@
from New Delhi, Delhi
Sep 10, 2018
Address: New Delhi, Delhi, 110019
I bought a new car 3 months before. After few days i found out there is a problem with music system. If suppose i will connect with speaker and call someone the voice will repeat from the other side. Those who received my phone call connected with car speaker, they get irritated and cut my call while talking with them. Its sounds weird but this is the fact what i am facing. Couple of time i complained in the service center they took my car and after a week they returned back but i didn't found my issue were resolved. They don't have any idea how to find out the snag. Initially they changed the music system but still my problem was not resolved. And now they don't know how to deal with this problem. This is really annoying i paid 14 lakhs for this machine and am facing these kinds of #. Could you please help me out.
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Oct 21, 2018
Complaint marked as Resolved
Volkswagen India customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2018
Volkswagen India Customer Care's response Dear Sir/Ma’am,
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your Car registration no and Contact number, in order to enable us to address your Query/Concern.
Assuring you of our best services always.
Yours sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in
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